Trusted IT Partner – London & UK-wide

Enterprise IT Solutions
Built for the Future

Galactic Inc Limited delivers cutting-edge managed IT services, cloud infrastructure, and cybersecurity solutions to businesses across the UK — taking the complexity out of technology so you can focus on growth.

500+
Clients Supported
99.9%
Uptime Guarantee
24/7
Support Coverage
10+
Years Experience
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Registered in England & Wales  Co. No. 15513688
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ICO Registered  Data Controller
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Microsoft  Partner
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Cyber Essentials  Certified
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GDPR  Compliant

Complete IT Solutions for Modern Business

From day-to-day IT support to enterprise-level cloud transformations, we have the expertise to keep your business running at full speed.

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Managed IT Support

Proactive monitoring, helpdesk and support for your entire IT infrastructure. 24/7 availability — real engineers, real solutions, rapid response.

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Cloud Solutions

Seamless migration to Microsoft Azure, AWS or hybrid cloud environments. We design, deploy and manage scalable cloud infrastructure tailored to your needs.

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Cybersecurity

Multi-layered security: endpoint protection, penetration testing, Cyber Essentials certification support and staff awareness training.

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Network Infrastructure

Design, installation and management of high-performance networks for single offices to multi-site enterprises. Reliable, resilient, secure.

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Software & Development

Bespoke software, web portals and system integrations that streamline operations. Built to your specification, delivered on time.

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Backup & Disaster Recovery

Automated backups and tested recovery plans ensuring your business can recover quickly from any data loss event or major outage.

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VoIP & Unified Comms

Cloud telephony, Microsoft Teams integration and unified communications platforms connecting your team wherever they are.

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Compliance & Governance

GDPR reviews, ISO 27001 preparation, Cyber Essentials certification and data protection frameworks — keeping you legally protected.

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IT Consultancy

Strategic IT planning and digital transformation roadmaps aligned to your goals. Senior consultants who speak business, not just tech.

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Sector Expertise You Can Count On

Different industries face different IT challenges. Our team brings deep, hands-on experience across a wide range of UK sectors.

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Healthcare & Social Care

CQC-aware IT, EMIS/SystmOne integration, NHS connectivity and DSPT compliance.

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Legal & Professional Services

Secure case management, SRA compliance, encrypted communications and remote access.

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Education

School and college IT, MIS integration, safeguarding systems and DfE compliance.

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Construction & Property

Site connectivity, project management tools, mobile device management and cloud storage.

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Retail & E-commerce

EPOS integration, PCI-DSS compliance and high-availability infrastructure.

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Finance & Accounting

FCA-aligned IT frameworks, secure data handling and immutable audit trails.

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Hospitality & Tourism

PMS integration, guest Wi-Fi, CCTV and multi-site management.

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Logistics & Transport

Fleet tracking integration, warehouse systems and 24/7 mobile support.

Backed by Industry-Leading Partnerships

Microsoft Partner
AWS Partner
Google Workspace
Cisco Partner
CompTIA Member
Sophos Partner
VMware Partner
Dell Technologies
Cyber Essentials
ITIL Certified
ISO 27001 Aligned
ICO Registered

A trusted UK IT partner

Galactic Inc Limited (Co. No. 15513688) is registered in England & Wales and operates as an ICO-registered Data Controller — giving our clients complete confidence in how their data is handled.

500+
Active clients
98%
Retention rate
35+
Certified engineers
UK-wide
Coverage
10+
Years of Excellence

Technology That Moves With Your Business

At Galactic Inc Limited, technology should be an enabler, not a headache. We partner with businesses across the UK to deliver IT solutions that genuinely work — from first consultation through to long-term managed support.

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Tailored to your business

No cookie-cutter packages. Every solution designed around your specific requirements, budget and growth plans.

Fast, responsive support

Average response under 15 minutes. Real engineers, real solutions — not automated chatbots.

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Microsoft & industry certified

Microsoft, CompTIA, Cisco and ITIL certified engineers — proven expertise you can rely on.

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ICO registered & GDPR compliant

As an ICO-registered data controller, your data is handled with the highest standards of care and full legal compliance.

The Galactic Difference

We don't just fix problems — we prevent them. Here's what sets us apart.

01

Proactive, not reactive

We monitor your systems 24/7 and resolve potential issues before they impact your business.

02

Transparent, fixed-fee pricing

No hidden charges, no surprise invoices. Clear pricing means you always know what you're paying for.

03

Dedicated account manager

A dedicated contact who knows your business, your goals, and your full history with us.

04

UK-based support team

All engineers are UK-based. When you call, you speak to someone who understands UK business.

05

ICO registered & GDPR compliant

As a registered data controller, we handle all client data with the highest level of legal compliance.

"

Galactic Inc transformed our IT infrastructure completely. Their team is incredibly responsive and genuinely invested in our success. Zero downtime since switching to them.

SJ
Sarah Johnson
Operations Director, Meridian Finance Ltd
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Outstanding cybersecurity implementation. Their team identified vulnerabilities we didn't know existed and resolved everything within a week. Couldn't recommend more highly.

MT
Marcus Thompson
CTO, Apex Retail Group
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As a healthcare provider with strict data governance requirements, Galactic Inc's ICO registration and GDPR processes gave us complete confidence from day one.

RP
Dr. Rania Patel
Practice Manager, Eastside Medical Centre
Currently in development

Introducing HRNEX
The Future of Workforce Management

HRNEX is our next-generation Human Resource Management System built for modern UK businesses — with powerful attendance tracking and full UK Visas & Immigration (UKVI) compliance built in from the ground up.

⏱ Smart Attendance Tracking 🇬🇧 UKVI Compliant 📋 Right to Work Checks ☁️ Cloud-Based 🔒 GDPR Ready 📊 Real-Time Reporting 🏛️ Sponsor Licence Tools 🔗 Payroll Integration
Actively in development
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Attendance Management

Real-time clocking in/out via biometric, mobile and web. Automatic timesheets, shift patterns, leave management and overtime calculations.

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UKVI Compliance Engine

Automated right-to-work checks, visa expiry alerts, document storage and Sponsor Licence management aligned to Home Office requirements.

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Digital HR Records

Secure cloud employee profiles with contracts, visa documents, right-to-work evidence and HR correspondence — searchable and audit-logged.

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Automated Alerts & Reminders

Multi-stage notifications for visa expiry, contract renewals and compliance deadlines — so nothing slips through the cracks.

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Reporting & Analytics

Dashboards for attendance trends, absence patterns, compliance status and headcount reports — exportable in multiple formats.

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Seamless Integrations

Open API architecture connecting with existing payroll, accounting and ERP systems — designed to slot in without disruption.

Built to meet Home Office standards

Whether you hold a Skilled Worker Sponsor Licence or simply need watertight right-to-work processes, HRNEX keeps you covered and audit-ready — aligned with the latest UK Visas & Immigration guidance.

Right to Work Checks

Automated digital checks aligned with the latest Home Office guidance, with evidence stored securely and retrievably.

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Visa Expiry Monitoring

Proactive multi-stage alerts to HR managers when employee visas are approaching expiry.

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Sponsor Licence Management

Track sponsored worker duties, CoS usage and reporting obligations in one central system.

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Audit Trail & Reporting

Full immutable audit logs for every compliance action — ready for Home Office inspection at any time.

Frequently Asked Questions

Everything you need to know before working with us.

What types of businesses do you support?

We work with businesses of all sizes — from sole traders and SMEs to large enterprises. We're particularly experienced in healthcare, legal, education, retail, finance, hospitality and logistics. Based in East London (E7), we provide both remote and on-site support UK-wide.

How quickly do you respond to IT support issues?

Our average initial response time is under 15 minutes for critical issues and under 2 hours for standard requests. All managed service clients receive a dedicated SLA with guaranteed response times. Our helpdesk operates 24/7 for business-critical emergencies.

Are you ICO registered and GDPR compliant?

Yes. Galactic Inc Limited (Co. No. 15513688) is registered with the Information Commissioner's Office (ICO) as a Data Controller. All our services are delivered in full compliance with UK GDPR and the Data Protection Act 2018. We are happy to provide our ICO reference number on request and to sign Data Processing Agreements (DPAs) with clients.

What is HRNEX and when will it be available?

HRNEX is our own Human Resource Management System currently under active development. It is designed specifically for UK businesses with a focus on attendance management and UKVI compliance — including right-to-work checks, visa expiry monitoring and Sponsor Licence management. Contact us to register interest or request early access.

Do you offer contracts or pay-as-you-go support?

Both. Managed service contracts offer the best value for businesses needing regular ongoing support — with predictable monthly costs and guaranteed SLAs. We also offer ad-hoc and project-based work for businesses with occasional IT needs. We'll recommend whatever arrangement suits your situation best.

Can you help us migrate to the cloud?

Absolutely. Cloud migration is one of our core specialisms. We have experience with Microsoft Azure, Microsoft 365, AWS and hybrid environments. We manage the full process from assessment and planning through to migration, testing and post-migration support — with minimal disruption to your business.

Do you work with NHS and healthcare organisations?

Yes. We have significant experience working with GP practices, dental practices, care homes and NHS-adjacent organisations. We are familiar with DSPT requirements, NHS connectivity, EMIS and SystmOne systems, and CQC data governance expectations. Our ICO registration makes us well-suited to handling sensitive healthcare data.

Where are you based and do you offer on-site support?

We are based at Avicenna House, 258-262 Romford Road, London, E7 9HZ. We offer both remote support (for rapid response) and scheduled on-site visits across London and the UK. Regular managed clients can have on-site visits included in their contract.

Let's Talk About Your IT Needs

Get in touch for a free, no-obligation consultation. We'll assess your current setup and recommend the best path forward.

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Address

Avicenna House, 258-262 Romford Road
London, E7 9HZ

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Office Hours

Mon–Fri: 8:00am – 6:00pm
✓ 24/7 emergency support for managed clients

Send us a message